Frequently Asked Questions

Frequently asked questions about the Smart Agriculture Network. If you can't find what you're looking for, check the guides in the Information Center or write to the addresses on the Contact page.

Membership and Usage

Is membership free?

No, membership in the Smart Agriculture Network is free. All you need to do is fill out the registration form and have your application approved.

I've registered, why can't I log in?

Memberships are activated upon administrator approval. You will receive an email when your application is received; you will receive another email and notification when your account is approved. Accounts awaiting approval cannot log in. If you don't hear back for a while, check your spam folder or write to kozanto@tobb.org.tr.

What languages can I use the platform in?

Turkish, English, and Greek. You can change the language using the TR / EN / EL selector in the top right corner; your preference will be remembered. Pages, the information center, events, surveys, and groups will appear in your selected language.

How can I read a post written in another language?

Member posts (shares, comments, discussions, articles, booth introductions, messages) remain in the language they were written in. If the text is in a different language than yours, a Show translation button will appear below it. The translation is machine-generated by a third-party language model; you can revert to the original text by clicking Show original. You can also write comfortably in your own language. We recommend confirming important details such as price, quantity, and delivery from the original text.

Can I install the platform as an app on my phone?

Yes, you don't need to download it from an app store. On Android, select Add to Home screen or Install app from the Chrome menu. On iPhone, tap the Share button in Safari, then tap Add to Home Screen. Details can be found in the Guide to installing as an app on your phone and notifications.

How do I enable notifications?

Notifications are always collected in the bell icon in the top right corner. To receive instant notifications (Web Push) on your phone or computer, click the Enable instant notifications button in the Settings → Notifications section and grant permission when your browser asks. On iPhone, instant notifications only work on the app added to the home screen. You can also choose under what circumstances you want to receive notifications on the same page.

Do I need a separate account to access the Academy?

No. Select Academy from the menu; in the academy, click the Log in with your Smart Agriculture Network account button. You will see the information (name, email, language, profile picture) that will be transferred to the academy on the network's approval screen; when you click Allow and continue, your session will be opened in the academy. You can revoke this permission at any time from the Settings → Connected apps section.

B2B Meetings

What is a business profile, and do I need to fill it out?

A business profile is an information card consisting of your company, industry, country, spoken languages, products and services, and the tags for what you Offer and what you Seek. It is filled out in the Settings → Business Profile section. It is necessary to receive matching suggestions in B2B meetings and will also facilitate your business at the digital fair. Your profile is only visible to logged-in members.

How is the match percentage calculated?

It is calculated based on the overlap between what you are looking for and what the other party offers, and vice versa; this is the most significant factor. Being in the same industry, matches between Türkiye and Greece, and a common spoken language increase the score. If there is no common language, a "translator may be needed" warning will appear on the card.

How do I participate in a B2B meeting?

Go to B2B Meetings from the menu, open the event, and click the Join Event button. In the Matches or Participants tab, select Request meeting on the card of the person you want to meet, mark a 20-minute slot when you are both available, and write a short message. When the other party accepts the request, it will be added to your meeting agenda.

What tool is used for video calls?

When the request is accepted, the platform automatically creates a Jitsi Meet meeting link. It works in the browser and does not require you to create an account. The room name is unpredictable; only the two parties and the organizer can see the link, and the meeting is not recorded on the platform. If you wish, you can also add your own Zoom or Google Meet link to the meeting page. The Join meeting button becomes active 10 minutes before the start.

Does the time difference between Türkiye and Greece affect meetings?

Times are written in Türkiye time; if your browser is in a different time zone, the equivalent "in your time" will also be displayed next to it. Greece switches to winter time on October 25, 2026. Until this date, both cities use the same time; for events after this date, Larissa is one hour behind Kozan.

What should I do if the suggested meeting time doesn't work for me?

In the meeting request, you can select Suggest another time to propose another slot when both parties are available, or you can click Not available. If you mark times you cannot attend as Unavailable in the My Agenda tab, you will not receive requests for those times. You can also withdraw a request you sent by clicking Withdraw request.

Digital Fair

How do I set up a booth at the digital fair?

Go to Digital Fair from the menu and click Set up a booth. In the Booth application form, fill in your company name, hall, brief introduction, country, and industry. After organizer approval, your booth will go live; you can add your logo, video, and brochure with Edit booth, and create your catalog by clicking Add product.

How do I register as an international buyer?

First, become a member of the network. Then, on the Digital Fair page, open the For Buyers tab and click Register as a buyer: enter your company, country, areas of interest, annual purchasing volume, and website. Once approved by the organizer, the Verified buyer badge will appear next to your name, and your meeting requests sent to booths will appear with priority.

How do I join live Q&A sessions?

View the schedule in the Digital Fair → Live Sessions tab and open the session. The broadcast will play embedded on the page or open via a link. You can send questions before and during the session, and vote on other participants' questions; questions with more votes are highlighted, and the organizer's answers will appear below the question.

Privacy and Account

Who can see my information?

You choose who can see your profile in the Settings → Privacy section: Public, Members only, or Private. Optional demographic information (gender, age range, province/region, participant type, industry) will never appear on your profile; it will only be used in project reports as aggregated numbers, with groups smaller than five people hidden. Visit statistics are kept without cookies, and your IP address is not stored. Details can be found on the Privacy and Terms of Use page.

How do I delete my account?

Write to kozanto@tobb.org.tr from the email address registered on the platform, specifying your username. Your account and personal data will be deleted according to the storage rules in the privacy policy. This address is also listed in the Settings → Privacy section.